Inside Sales Manager

Our client has created a beautiful technology that sits on your desktop and breathes life into your creativity by using a laser to strategically carve and engrave products from various raw materials. This isn't just for the tech-savvy or garage shop mechanic, they're bringing creativity to the masses and they need your help to do it!

Our client’s customer base is eclectic and each individual brings unique needs and visions for what they want to accomplish with their devices. Enticing thousands every month to join their family of creators, they need someone to unravel their potential customers' dreams and guide them to the appropriate product model, helping them envision the business they could start, or the artworks they could create.

TITLE: Inside Sales Manager

REPORTS TO: Senior Manager of Sales

LOCATION: Remote, full-time, MUST BE AVAILABLE TO WORK 10-2pmPST DAILY.

OTE: $122,000 – 180,000 (60% Base, 40% commission/bonus)

RESPONSIBILITIES

• Drive sales through proactive engagement with potential customers, utilizing persuasive techniques to guide them towards purchasing decisions that align with their creative aspirations.
• Serve as a knowledgeable liaison between potential customers and our product offerings, demonstrating a deep understanding of our technology and its applications to nurture customer curiosity and confidence.
• Manage customer relationships within our CRM system, ensuring timely and personalized responses to inquiries, inbound calls, and leads, with a focus on delivering exceptional customer experiences.
• Collaborate closely with a passionate team to strategize and execute effective sales approaches, leveraging CRM data and insights to identify opportunities for upselling and cross-selling.
• Craft tailored responses to customer queries, addressing concerns and objections with clarity and empathy, while showcasing the value proposition of our products and services.
• Meet or exceed sales quotas within defined time frames, leveraging your sales expertise and proactive outreach to drive revenue growth and customer acquisition.

QUALIFICATIONS:

• Proven track record in sales, with a demonstrated ability to influence purchasing decisions and meet/exceed sales targets.
• Highly motivated and self-driven, with a 4-year college degree or equivalent experience.
• Proficiency in CRM tools, particularly HubSpot CRM, to effectively manage customer interactions and guide them through the sales funnel.
• Excellent communication skills, both written and verbal, with a keen ability to articulate ideas clearly and listen attentively to customer needs.
• Experience in selling physical hardware is preferred.
• Proficiency with design tools such as Illustrator, Photoshop, Inkscape, or CAD programs is a plus.
• Previous involvement with startups or fast-growing technology companies is advantageous.
• Personal passion for creativity and making, demonstrated through hobbies like knitting, woodworking, 3D printing, or furniture building.